Shop F 9, Helensvale Plaza Shopping Centre, 12 Sir John Overall Drive, Helensvale QLD 4212

Terms And Conditions

Welcome to Easy Start Driving School, based in the beautiful Gold Coast, Queensland.

Our commitment is to offer premier driving education that equips our learners with the skills and confidence for safe and responsible driving.

It is very important to read the terms and conditions carefully before engaging in any Driving School for Driving Lessons on the Gold Coast.

By engaging with our services, including the use of our website https://www.easystartdriving.com.au, you acknowledge and agree to the following detailed terms and conditions.

These are designed to ensure a transparent and mutual understanding between you (the learner or client) and Easy Start Driving School.

 

Service Offerings and Booking Policy

Individual Driving Lessons and Assessments

  • Booking an individual driving lesson or assessment requires you to agree to our scheduling policy. We necessitate a minimum of 24 hours’ notice for any cancellations or rescheduling to accommodate our instructors’ time and other learners.
  • Cancellations and rescheduling must be processed through your dedicated online account, accessible around the clock for your convenience. Failure to adhere to this protocol results in the forfeiture of the lesson, without refund or credit.

 

Packaged Driving Lessons

  • Our packaged services provide a set of lessons at a discounted rate, tailored to offer comprehensive learning experiences over multiple sessions. These packages are bound by the same cancellation and scheduling policies as individual lessons.
  • Note that all service packages have a validity period of 12 months from the date of purchase. This consideration takes into account the variable costs associated with providing these services, such as fuel prices and operational expenses.

 

Payment and Refund Policy

  • Full payment is required upon booking any of our services. Easy Start Driving School accepts a variety of payment methods, including credit cards and select third-party payment services, designed to offer flexibility and convenience to our clients.
  • Different payment methods may attract specific surcharges, and it’s important to note that these additional charges are non-refundable.
  • In the event of a cancellation adhering to our policy, refunds will be processed according to the original method of payment.

 

Website Usage

  • Our website is intended for personal, non-commercial use. We strive to keep the website updated and accurate; however, Easy Start Driving School reserves the right to modify content without prior notice.

 

Social Media Consent

  • Upon engaging with our services, you may be asked for consent to use your testimonials, images, or feedback in our marketing materials and on social media platforms. This consent can be withdrawn by you at any time.

 

Additional Fees and Administrative Charges

  • Administrative tasks beyond the standard service provision, such as specific document preparation or extraordinary scheduling requests, may incur additional fees. We endeavour to communicate these potential charges transparently.

 

Security and Privacy of Information

  • Protecting your account and personal information is paramount. You are responsible for maintaining the confidentiality of your account details. Easy Start Driving School commits to employing robust security measures but cannot be held liable for breaches resulting from unauthorised account access due to shared or compromised login credentials.

 

Dispute Resolution

  • We are dedicated to delivering high-quality services. If you have concerns or are dissatisfied with any aspect of our service, we encourage you to reach out to us. Please submit your concerns in writing, detailing the nature of the issue and your desired outcome. Easy Start Driving School is committed to resolving disputes amicably, in good faith, and in a timely manner.

 

Limitation of Liability

  • Our liability for any claim, damages, or loss in connection with our services is limited to the extent permitted by law. This does not affect your statutory rights as a consumer under Queensland law.

 

Governing Law

  • These terms and conditions are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

 

Amendments to Terms and Conditions

  • Easy Start Driving School reserves the right to amend these terms at any time. Such amendments will be effective immediately upon posting on our website.

 

Contact Information

For any inquiries or further information, please contact us at:

 

These terms and conditions are intended to ensure that your learning experience with Easy Start Driving School is both effective and enjoyable.

Thank you for choosing us as your partner on this journey to becoming a skilled and confident driver.